What lockout assistance involves
The aim is to gain entry to the van without unnecessary damage, using techniques suited to the specific vehicle and lock. The approach varies by make, model and year, and by whether deadlocks or additional security locks are fitted.
Before you call
- Check every door, including side loading and rear doors
- Ask whether anyone else holds a spare key
- If a child, pet or engine is running inside, contact emergency services first
- Note any aftermarket locks such as slam locks or hook locks
What we need to know
- Registration, make, model and year
- Where the keys are — cab, load area or ignition
- Any extra security locks fitted
- Exact location in or around Eastleigh
- Proof you are the owner or authorised user
If entry is not the whole story
Sometimes a lockout turns out to involve a damaged lock or a key that has failed. If so, we explain the options — including a replacement or spare key — before doing any further work.
Van makes covered
This service is offered for our advertised makes: Ford, Volkswagen, Mercedes-Benz, Vauxhall, Renault, Nissan, Peugeot, Citroën, Fiat, Toyota, Iveco.
Keys Locked in a Van: common questions
Will you damage my van?
We use vehicle-appropriate entry methods to minimise the risk of damage, but we cannot guarantee every vehicle or lock can be opened without any risk.
Do you open vans with aftermarket slam locks?
Tell us exactly what is fitted when you enquire and we will advise whether we can help.